Shipping & Policies
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- North America : 1 - 2 weeks
- Europe : 4 - 9 business days
- Asia Pacific : 1 - 2 weeks
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Frequently Asked Questions
Custom and personalized orders
We do accept customizations on most items, however an additional fee may apply.
Since all our pieces are custom made we don't accept returns.
We use solid wood materials that vary in color, grain, and consistency. Store pictures may vary slightly from the exact piece you will receive.